Short answer: Per lincoln.com (checked October 22, 2026), a Lincoln owner gets Lincoln Pickup & Delivery for maintenance within the 4-year/50,000-mile new-vehicle limited warranty, 24/7 Roadside Assistance, Lincoln Mobile Service at participating retailers, the Lincoln Client Relationship Center, Lincoln Access Rewards and the Lincoln app. Black Label owners add Premium Maintenance (4 years/50,000 miles or four service visits), a 50-mile pickup radius and a higher rewards tier, at participating Black Label retailers. At Team Lincoln Las Vegas (5446 Drexel Rd), you can schedule service online.
Each benefit has its own conditions: model year, warranty window, distance or participating retailer. Here’s what each one covers, what it doesn’t, and how to use it in Las Vegas.
Lincoln ownership benefits at a glance
| Benefit | What it covers (per lincoln.com) | Key condition |
|---|---|---|
| Pickup & Delivery | A valet picks up your Lincoln for service, leaves a Lincoln loaner, and returns it serviced and washed | Complimentary within the 4-yr/50,000-mi new-vehicle limited warranty; within 20 miles of your retailer (50 for Black Label); loaner subject to retailer availability |
| 24/7 Roadside Assistance | Towing to a Lincoln retailer (up to 100 miles), jump-starts, flat-tire change with a usable spare, fuel delivery (up to two gallons, twice per 12 months) | Lifetime of ownership for original owners of 2013 and newer models; used-vehicle owners within 6 yrs/70,000 mi of original warranty start |
| Lincoln Mobile Service | A factory-trained technician does routine maintenance at your home or office | Participating retailers; may be limited by availability or distance; parts and repair charges not included |
| Client Relationship Center | 24/7 Lincoln specialists for roadside, service and warranty questions | No cost for new or Lincoln Certified Pre-Owned purchasers and lessees |
| Lincoln Access Rewards | Points on purchases, leases and eligible service, parts and accessories | Activate within 60 days of qualifying activity; Points have no cash value |
| Lincoln app | Remote start and lock/unlock, health alerts, maintenance history, service and Pickup & Delivery scheduling | Features vary by vehicle and require a connected, compatible Lincoln |
| Black Label membership | Premium Maintenance, Remote New Vehicle Delivery, complimentary car wash, top rewards tier | Black Label vehicles at participating Black Label retailers only |
Lincoln Pickup & Delivery in Las Vegas
Lincoln’s Pickup & Delivery works in four steps, per lincoln.com: you schedule a time and place in the Lincoln app or by calling your retailer; a Lincoln Service Valet meets you within 20 miles of your preferred retailer (50 miles for Black Label owners) and leaves a Lincoln Loaner; you get progress updates in the app or by text or email (not every retailer offers text/email); and your Lincoln comes back washed, serviced and ready to drive.
The fine print matters. Lincoln says the service is complimentary for vehicles within the 4-year/50,000-mile new-vehicle limited warranty, and the loaner is valid within four years of the warranty start date or 50,000 miles, whichever comes first, subject to retailer availability. Outside that window, Lincoln says Pickup & Delivery is available at participating retailers, so ask us first.
At Team Lincoln, our site’s FAQ says our service team will come to you anywhere in the Las Vegas, Henderson or North Las Vegas areas, leave a complimentary Lincoln loaner, and return your Lincoln washed and ready to go. Book it through the Lincoln app or schedule service with us.
Roadside Assistance and the Client Relationship Center
Flat tires and dead batteries happen fast in a Las Vegas summer. Lincoln’s 24/7 Roadside Assistance is complimentary for the lifetime of ownership for original owners of 2013 and newer models, per lincoln.com. If you bought your Lincoln used, you’re covered while it’s within six years or 70,000 miles of the original warranty start date. Lincoln Certified Pre-Owned vehicles also come with complimentary Roadside Assistance, per the Client Relationship Center page.
Covered services, per lincoln.com:
- Towing to a preferred Lincoln retailer, up to 100 miles
- Battery jump-starts
- Flat-tire changes (with a usable spare)
- Fuel delivery, up to two gallons, twice per 12 months
Call 1-800-521-4140 or request help in the Lincoln app. The same number reaches the Lincoln Client Relationship Center, which Lincoln says is available 24/7 at no cost to new and CPO purchasers and lessees, for the lifetime of ownership. Its specialists can walk you through your service status and warranty coverage.
Lincoln Mobile Service: maintenance at home or work
With Lincoln Mobile Service, a factory-trained technician comes to your home or office for routine maintenance. Lincoln says services typically include oil and filter changes, tire rotations, brake services, battery checks, software updates and diagnostic scanning. Lincoln is clear that Mobile Service is offered by participating retailers, may be limited by availability or distance, and does not include parts or repair charges.
Team Lincoln’s home page says many routine maintenance tasks can be done at your home or office by our certified technicians. Call us at (702) 790-8429 to see what fits your vehicle and location.
The Lincoln app
The Lincoln app (formerly the Lincoln Way app) puts most of these benefits on your phone. Per lincoln.com, owners can:
- Remotely start, lock and unlock the vehicle
- Use Phone As A Key at no added cost, if the vehicle is equipped
- Check vehicle health alerts and maintenance history
- Schedule service at participating retailers and book Pickup & Delivery
- Reach the Client Relationship Center and request Roadside Assistance
- Join and track Lincoln Access Rewards
Features vary by model and need a connected, compatible vehicle. Set it up at delivery and add your VIN so the service tools work the first time you need them.
Lincoln Access Rewards
Lincoln Access Rewards members earn Points on vehicle purchases and leases and 10 Points per $1 spent on eligible service, parts and accessories at participating Lincoln retailers, per lincoln.com. Points can go toward curated experiences, future Lincoln service, parts and accessories, or your next Lincoln.
| Tier | Points for a vehicle purchase/lease (per lincoln.com) |
|---|---|
| Black Label | 70,000 |
| Reserve | 50,000 |
| Premiere | 40,000 |
| Lincoln Certified Pre-Owned | 20,000 (per our Lincoln Access Rewards page) |
Lincoln says you must activate your account within 60 days of the qualifying activity, and Points are not redeemable for cash and have no monetary value. Enroll free in the Lincoln app.
Lincoln Black Label membership
Black Label is the top tier of Lincoln ownership, offered on the Navigator, Aviator and Nautilus. Lincoln says Black Label vehicles and benefits are available at participating Lincoln Black Label retailers only. Per lincoln.com, Black Label membership adds:
- Premium Maintenance for four years, 50,000 miles or four service visits, whichever comes first, covering all required scheduled maintenance, including listed wear items such as brake pads and linings, wiper blades and spark plugs
- Remote New Vehicle Delivery, plus a mobile showroom at your door or an in-dealer fitting room
- Pickup & Delivery with a 50-mile radius
- A complimentary car wash benefit
- The Black Label tier of Lincoln Access Rewards, with a higher Points allotment, an annual curated gift and early access to new collections
That Premium Maintenance is a Black Label benefit. Lincoln doesn’t list it for other trims, so check the plan for your exact vehicle. As of October 22, 2026, our new Navigator inventory listed 19 vehicles, including a 2026 Navigator Black Label. See Lincoln Black Label and ask us about Black Label availability and membership details.
Servicing your Lincoln at Team Lincoln
Our service department uses factory-trained technicians and genuine OEM parts. Our site says we handle factory warranty and authorized extended-plan claims directly with the manufacturer. In the Las Vegas heat, our service advisors can help set the right oil-change interval from your oil-life monitor.
- Recognition: Team Lincoln Las Vegas is a 2025 Lincoln President’s Award winner, per our About page.
- Google rating: as of October 22, 2026, our Summerlin page showed a 4.2-star Google rating from 97 reviews. Ratings change.
- Where: 5446 Drexel Rd, Las Vegas, NV 89130. (702) 790-8429. Closed Sundays.
Frequently Asked Questions
Is Lincoln Pickup & Delivery free?
Per lincoln.com, it is complimentary for Lincoln vehicles within the 4-year/50,000-mile new-vehicle limited warranty, within 20 miles of your retailer (50 for Black Label owners), with the loaner subject to retailer availability. Outside the warranty, it’s available at participating retailers.
Does Team Lincoln Las Vegas offer Pickup & Delivery?
Yes. Our site says our service team will pick up your Lincoln anywhere in the Las Vegas, Henderson or North Las Vegas areas, leave a complimentary Lincoln loaner, and return it washed.
How long does Lincoln Roadside Assistance last?
Per lincoln.com, it lasts for the lifetime of ownership for original owners of 2013 and newer Lincolns. Used-vehicle owners are covered within six years or 70,000 miles of the original warranty start date. Call 1-800-521-4140.
Do Lincoln owners get free maintenance?
Lincoln lists Premium Maintenance as a Black Label benefit: four years, 50,000 miles or four service visits, whichever comes first, at participating Black Label retailers. Lincoln doesn’t list it for other trims.
What do Lincoln Black Label owners get?
Per lincoln.com: Premium Maintenance, Remote New Vehicle Delivery, Pickup & Delivery with a 50-mile radius, a complimentary car wash benefit and the top Lincoln Access Rewards tier, at participating Black Label retailers only.
How do I schedule Lincoln service in Las Vegas?
Use the Lincoln app, call Team Lincoln at (702) 790-8429, or schedule online at teamlincolnlasvegas.com/schedule-service.
Conclusion + next steps
Lincoln ownership is built around your time: service that comes to you, roadside help around the clock, and one app to run it all. Each benefit has its own conditions, so check your model year and warranty window, then let us handle the rest.
Team Lincoln Las Vegas, 5446 Drexel Rd, Las Vegas, NV 89130. Closed Sundays. Program details per lincoln.com as of October 22, 2026: Ownership Benefits, Pickup & Delivery, Black Label, Lincoln app, Client Relationship Center. Lincoln may change, modify or discontinue programs at any time. See dealer for details.
